Warranty
PLEASE READ THIS WARRANTY CAREFULLY PRODUCTS COVERED This warranty covers heating unit so long as it is owned by original purchaser, including optional and standard accessories purchased at same time, subject to terms, limitations and conditions herein set out. PRODUCTS NOT COVERED This warranty does not cover the following: Glass, Refractory Material, Firebrick, Gaskets or Catalyst. Catalyst is warranted by Applied Ceramic Inc. 5555 Pleasantdale Road Doraville, Ga. 30340 (770)448-6888 This warranty will not cover any damage and/or failure caused by abuse or improper installation of products covered. WARRANTY TIME PERIODS (A) Period I For one (1) year from date of purchase, NBC will replace or repair, at its option, any part defective in materials or workmanship. The costs of parts only are included. The customer pays any labor or transportation charges required. Thereafter (B) Period II For period after the first (5) year from the date of purchase and extending for five (5) years as long as related product is owned by original purchaser, NBC will repair or replace at its option, any part defective in materials or workmanship, with exception of: electrical motors, wiring, switches, components, optional and standard accessories and all parts not permanently attached to heating unit. Parts not permanently attached to heating unit are defined as those items designed to be removed from unit, including those removable with common hand tools. The cost of parts only are included. The customer pays any labor or transportation charges required. PROCEDURE Should you feel that your heater is defective, you should contact any NBC dealer for name of your nearest authorized heater service representative, who will instruct you on proper procedure, depending on which Warranty Time Period (Period I or Period II) applies. If for any reason you are dissatisfied with the suggested procedures, you may contact us in writing at: NEW BUCK CORPORATION Customer Service Department P. O. Box 69 Spruce Pine, NC 28777 CONDITIONS AND EXCLUSIONS (A) Replacement of parts may be in form of new or fully reconditioned parts, at NBC’s option. (B) There are no other warranties express or implied including warranties of Merchantability, Fitness for Purpose or Otherwise except those warranties expressly stated herein. (C) New Buck Corporation is not liable for indirect, incidental or consequential damages in connection with the use of the product including any cost or expense or providing substitute equipment or service during periods of malfunction or non-use. Some states do not allow exclusion of incidental or consequential damages, so the above exclusion may not apply to you. (D) All warranty repairs under this warranty must be performed by an authorized Buck Stove service representative. Repairs or attempted repairs by anyone other than an authorized service representative are not covered under this warranty. In addition, these unauthorized repairs may result in additional malfunctions, correction of which is not covered by warranty. OTHER RIGHTS This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. OWNER REGISTRATION CARD The attached Owner Registration Card must be completed in its entirety and mailed within 30 days from date of purchase or from date of installation, if installed by a factory certified installer, to New Buck Corporation, in order for warranty coverage to begin. PLEASE NOTE: The Owner Registration Card must contain the Authorized Dealer Code Number and the Certified Installer’s number (if applicable) for warranty coverage to begin.
